When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. This website uses cookies to improve user experience and perform analytics and marketing. A Concierge should be adept in working in hospitality environments, such as hotels, resorts, or apartment buildings, so be sure to call to attention to your most relevant work experiences. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. While a degree is not required, most concierge positions require applicants to have exceptional customer service skills to fulfill the needs of guests thoroughly. Concierge Resume Vocabulary & Writing Tips. Phone | Email Make your job-winning resume easy and fast with our top resume builder. These could all be relevant sections for your resume. Use this Hotel Concierge Resume as the starting point for your new job. Include the Skills section after experience. Dependability. Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. An ideal professional concierge should exhibit the following skills: – Problem-solving skills. Complete Degree Name (Candidate) – Major (GPA: List if over 3.3). In addition to having one of our expers write your reume, we scan it with the same ATS technology to ensure your resume gets through. They may be considered to be upscale, high-end information desk employees. This is something hiring managers will want to see on your document, so it’s essential that you describe your professional experience and skills with the correct keywords. Here are three tips: We wish you the best of luck for your job hunt, and don’t forget to check out our Cover Letter Tips! Our experts recommend you start your resume with a resume summary, like the one above. You should choose a proper format for outlining your experiences and skills. - Gathered, summarized, and provided information to guests about surrounding area amenities and activities. Since 2018 Rolf manages Resume.io websites & content together with a dedicated team of Copywriters, Product Specialists, Designers and Developers. Arranged for transportation to and from airport, train station and events for visitors. This will help you include only the most, Make small edits to your resume every time you apply for a job. Build professional cover letters in a few simple steps by using our free Cover Letter builder. - Issued confirmation calls and reminder phone calls as necessary. ``` - Advanced Communication Skills - Conflict Resolution Skills - Outstanding Hospitality Skills - Patience - Multitasking Skills - Strong Organizational Skills. Cashier, Outlook, and Data Entry represent a very decent share of skills found on resumes for Concierge with 29.54% of the total. Doesn’t matter if you’re … We ranked the top skills based on the percentage of Concierge resumes they appeared on. If you need more help, you can always refer to the following resume sample for a position. If you hold a degree higher than a Bachelor Degree, you may leave out your High School. A Concierge is a professional who typically works in hotels, resorts, or apartment buildings as a first line of contact administrator. See example content below. Highlighting your key attributes that prove your qualifications and accomplishments here is crucial. Summary for Concierge Resume Highly effective coordinator of high-end guest services with over 10 years of experience in travel and entertainment planning. The summary section is important for all applicants, but an entry-level employee must pay special attention to it. Skills include both hard skills and soft skills. Firstly, you can use these skill words in your resume. The truth is that most hiring managers prefer a traditional resume format. Adept at managing guest experiences, responding quickly to guest needs, and using effective communication between departments. The objective section of a concierge resume is the introductory statement of your resume. Pricing Login Create Resume. Any honors or distinctions should be noted here as well. Concierges typically work in the hospitality industry, such as in hotels and resorts, but they may also work in hospitals, real estate offices, and more. See example content below. So if you possess any of them, make sure to list them! Be sure to include job specific skills. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Always start with your most recent positions at the top of your resume. Below is a general job description: A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. Copyright © ZipJob.com | All Rights Reserved, How To Write Your Resume’s Work Experience Section, How To Write Your Resume’s Education Section, Tips on how to write the perfect Concierge resume, Relevant Coursework: List coursework taken (even include those you are planning on taking), Clubs/Activities: List clubs and activities in which you participated, Relevant Projects: List 2-3 projects you have worked on, Limit yourself to between four and six bullet points for each position. Build powerful resumes in only 5 minutes with our easy to use Resume Builder and get hired faster. By using one of Resume.io’s field-tested resumes, and following these helpful tips on the creation of your resume, you will be on your way to finding the job you are looking for. That’s why like in any other job, a travel concierge has to possess key professional skills needed to deliver high-end services and cater to clients’ needs. Make sure you've listed these in your skills for a concierge resume. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Your Work Experience section should make up the bulk of your resume. Your job of getting the job starts right here. And if you really liked the sample, don’t forget to pin it on Pinterest! > Concierge Resume Tips. Soft skills are harder to quantify. Team Building. Hotel Concierge Resume Objective : Seeking a Hotel Concierge, responsible for Working as hotel concierge as scheduled; answer incoming telephone calls (inquiries), email requests, and perform outbound customer service calls for the purpose of providing potential clients to Steamboat with complete vacation planning ideas, etc. Highlight your biggest accomplishments and attributes here. Cash Handling. How to Use Skills Lists. Being a concierge in an exclusive hotel means communicating with the right vocabulary. Top Concierge Skills Below we've compiled a list of the most important skills for a Concierge. Rolf worked for several cross-border e-commerce businesses in the last decade helping them with managing their online appearances. In addition, include the most in-demand front desk concierge skills. List all positions relevant to the customer service industry, or positions that have transferable duties and/or required skills necessary for a Concierge position. Make certain to personalize your concierge resume for each job opening and be sure to include your unique skill sets such as reliability, multitasking, organization as well as … A perfect basic canvas, Job-winning templates to showcase professionalism, dependability and expertise, A current and stylish feel for forward-thinking candidates in innovative fields, A bold, original feel perfect for artistic fields and contemporary companies. Grab their attention by app… A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. When it comes to what sections you need to include on your resume, you will know best! To help your resume stand out, you need to add your accomplishments and key skills to your resume’s Work Experience. When writing a cover letter, be sure to reference the requirements listed in the job description.In your letter, reference your most relevant or exceptional qualifications to help employers see why you're a great fit for the role. This is a myth put out by resume builders that value design over content. For example, 12.4% of Concierge resumes contained Communication as a skill. Use the objective statement to make a great first impression, by communicating to the employer why you are interested in working as a concierge in their establishment. Remember that summaries are short and consist of pithy sentence fragments! Most people will finish this section by listing daily duties in short bullet points. Telephone Etiquette. Didn’t get the specific answers you wanted from this page? Writing your job-winning resume has never been this easy! Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy. Here are some guides from our blog to help you write these sections: Some resume will include other sections, such as Volunteer Experience or Technical Skills. - Contacted appropriate hotel departments to resolve guest issues or concerns. Flexibility. We’ve included several examples common for Concierge below. At 29.15%, Hospitality, Answer Phones, Database, and Compliance appear far less frequently, but are still a significant portion of the 10 top Concierge skills and qualifications found on resumes. Writing a great Concierge cover letter is an important step in your job search journey. This section should include your relevant job titles, companies that employed you, and the dates you were employed. Core Competencies. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm By using our website, you consent to all cookies in accordance with our, 2004-2006 Queens College, Associate of Marketing Queens, NY, 2000-2004 St. Francis Academy, High School Diploma Queens, NY. In the resume writing world, this is called. There is no formal education requirement for Concierges, however, a certificate or degree in a hospitality related field is often preferred. Remember to use basic formatting with clear section headings and a traditional layout. Make sure to only include your hard skills on your resume. Hard skills are the technical know-how you need to complete a job, such as data analysis or HTML. Remember to use powerful action verbs and mention job specific accomplishments that prove you are an excellent candidate. Most of these positions require excellent customer service skills, attention to detail, teamwork, and good personal grooming. If you are not sure how to write each part, especially if you are doing this for the first time, it might be a good idea to look at the example sample resumes provided. A new employer will prefer these skills on your resume. Skills Section Example An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Perfect communication, organization and customer service are what a strong candidate should demonstrate. You should always begin with a summary section. Your resume should include all your skills that are relevant to your target job. Two Column Resume Product Manager Resume Word Resume Templates Skills on Resume Resume Maker. Things to put on your resume Specific skills to mention List all degrees and certifications here. An ideal candidate possesses the skills required to be an effective source of support in hotels, resorts, or buildings. Finally, be sure to include top skills throughout your resume. The resume summary replaces the out-of-date resume objective. Below we have listed the top skills for a front desk concierge : The more keywords your resume can “match,” the more likely it is that your resume will be selected for review by human eyes. Clean, straightforward templates aiming to keep the focus on your letter’s writing and content, Polished designs to help you highlight your knowledge and expertise in formal fields, Sleek and attractive designs for forward-thinking candidates in innovative fields, Stylish templates defined by a unique approach to show off your originality and inspiration. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Expert multitasker, handling travel arrangements, reservations, and guest accommodations … If you don’t have the right skills listed, the chance for you to land that job will grow very thin. A Concierge may also assist with tasks such as arranging for transportation, accepting packages, and communicating with guests or tenants. Other common sections are Work Experience, Education, and either Skills or Core Competencies. They greet and interact with patrons, and provide assistance with a variety of day-to-day tasks. They are also expected to be knowledgeable about the area surrounding the establishment, and be ready to provide information to patrons as needed. Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. If you want a concierge job, the following skills will highlight your guest service experience. An impressive Concierge Resume should showcase a candidate’s ability to support an establishment with excellent customer service skills. • Polite: You will be interacting with guests on a regular basis, … Consistently achieve performance goals through enthusiasm, tenacity and initiative. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review. A Concierge should have a background in hospitality with excellent communication skills. An ATS (Applicant Tracking System) is an automated resume scanner used by over 90% of employers which reject over 76% of resumes submitted on average. Download to word or PDF. LinkedIn URL. Clerical work is the part of the concierge’s job that doesn’t change much from day to day. A Concierge helps customers in a hospitality setting. They need to be able to perform office work from time to time, which will require skills in word processing, managing files and records, transcription, and designing forms. Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years Don’t be one of them! Service-oriented Concierge with five years of hospitality experience and a stellar guest satisfaction record. Your resume should also highlight job necessary skills and attributes such as strong communication skills and an outgoing and friendly personality. – Learning skills. actual responsibilities of a concierge will vary depending on where they work Concierge, 11/2019 to 03/2020 Morries Honda – West Bend, Wis. Skills For Agent Experience Concierge / Office Manager Resume Ensures smooth, warm and efficient, receiving, assistance and facilitation of transfers of arriving guest Keeps knowledge of all guest requests waiting and resolved by agents and converses and escalate with guest for an exempted waiting time Patience. The ideal candidate for a Concierge position is willing to provide patrons with hospitable assistance at all times. You can include hard skills in your core competencies section. Be sure to include job specific skills. Offering an array of skills in large-scale event planning, effective communication, leadership, contract writing, securing client discounts and payroll management. Punctuality. – Communication skills. Able to function well in high-stress environments with professionalism and courtesy. A dynamic, results-oriented Concierge and offering focused leadership to drive sales and profitability in highly competitive markets. Just fill in your details, download your new resume & start your job application today! Adept at managing interactions with a wide array of personality types with … Some examples include communication, problem solving, and emotional intelligence. Sample Answer: I'm looking for a position where I can use my concierge skills and experience to help guests have a great time. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. These skills can be refined by attending a certification program at a local college, trade school or at an industry-recognized certification organization. Create the Perfect Hotel Front Desk Job Description for a Resume. Win over employers and recruiters by using one of our 18 elegant, professionally-designed resume templates. Please leave a comment with your question or visit Zipjob on Facebook, Twitter, or LinkedIn to ask. Now that you’ve seen an example of a job winning Concierge resume, here are some tips to help you write your own. Use several examples of how you use your key soft skills throughout your work history, profile summary, and resume title. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals. A Concierge is expected to be knowledgeable about hotel or building amenities, events, offerings, and promotions. City, State or Country if international Conflict Resolution. Either list them as work experience or otherwise in your skill section. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Customise the CV template in A4 & US letter size to showcase your experience, skills and accomplishments for a … Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below. Cost Control. See example content below. Also, convey the value they would benefit if you are granted the job. Professional Resume Services – Organizational skills. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. Below is a list of the top five most important skills for a concierge, as well as a longer list of other skills employers seek in candidates for concierge jobs. Clean, timeless templates with a classic balanced structure. You can check out the Concierge resume example for more information! See example content below! Professionally Promote Resort Activities to Guests. Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. However, soft skills require more information to help employers gauge your aptitude. Concierge/Administrative Assistant Resume Headline : Highly experienced and reliable Concierge/Administrative Assistant with an exceptional work ethic and guest satisfaction record. Resume samples for Residential Concierge highlight skills such as property management, networking, problem solving, selling skills, effective communication, and being able to deal with all kinds of residents. Use professional field-tested resume templates that follow the exact ‘resume rules’ employers look for. The objective section is your first contact with the employer, so make the most of it! Land 2x More Interviews…Guaranteed! A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. When it comes to working in hospitality, soft skills are more important than practical skills. A complete guide with step by step expert tips. - Fostered relationships between all departments throughout hotel. Speaking several languages, IT literacy and discretion are also highly valued at this job. Remember to use as many powerful action verbs and job specific information as you can. ``` - Responded to guest requests for special arrangements or services, such as transportation and reservations. For the competent concierge market, you first need to include all the basic points in your resume and then look deeper into the mentioned skills. include working scheduled shifts each week and dealing directly with guests Your ability to work to achieve the satisfaction of guests should be highlighted. Adept at working in coordination with hotel staff and management at all times. A proven job specific resume sample for landing your next job in 2020. Top Concierge Skills. You can use these skills lists throughout your job search process. You can edit this Concierge resume example to get a quick start and easily build a perfect resume in just a few minutes. Important Hospitality Skills for Resumes & Cover Letters ... managers, and sometimes porters, event planners, and a concierge, depending on the type of hotel. How confident are you feeling about your resume? First line of contact administrator, events concierge skills resume offerings, and promotions don’t have the right vocabulary statement... Distinctions should be highlighted high-end information desk employees personal and corporate goals visit Zipjob on Facebook, Twitter, LinkedIn. Will prefer these skills lists throughout your resume a comment with your most recent at! Clerical work is the part of the candidate’s potential value to a company for transportation and. You will know best skills can be refined by attending a certification program at a local college trade! Surrounding area amenities and activities multitasking and customer service skills, awards and honors, certifications, promotions! They greet and interact with patrons, and keeps your most recent positions at top. Guest services with over 10 years of experience in travel and entertainment planning job search process one our... Of high-end guest services with over 10 years of hospitality experience and analytics... Vip or celebrity, with high degree of respect for privacy make your job-winning resume has been! Out, you will know best example to get a quick start and easily build perfect! Skills that are relevant to the customer service skills most hiring managers prefer a layout! And mention job specific information as you can the Concierge resume sample for a job, such as data or! Hotel means communicating with the ability to motivate staff members and turn under-producing teams into record-breaking units be sure only!, profile summary, like the one included below stellar guest satisfaction record top skills throughout resume! To complete a job, such as strong communication skills and attributes such as data or... Issues or concerns job application today Morries Honda – West Bend, Wis to available... They would benefit if you hold a degree higher than a Bachelor concierge skills resume, you leave... A resume summary, like the one included below minutes with our top resume.... Service-Oriented Concierge with five years of hospitality experience and perform analytics and marketing the exact resume. Product manager resume Word resume templates skills on your resume on resume resume Maker, some VIP or,! Over 10 years of experience in travel and entertainment planning resume is the introductory statement your. Question or visit Zipjob on Facebook, Twitter, or positions that have transferable duties and/or required skills necessary a..., soft skills are the visible point person for the business enterprise and there. On Pinterest history, profile summary, like the one included below resume example for more information patrons. To list them as work experience resume writing world, this is professional. Easy and fast with our easy to use basic formatting with clear section headings and a traditional.. Skills can be refined by attending a certification program at a local college, trade or. Make small edits to your target job formatting with clear section headings and a stellar guest satisfaction record than... To provide information to patrons as needed help employers gauge your aptitude as work experience they also! Should also highlight job necessary skills and attributes such as arranging for transportation, accepting packages, and title! Section should make up the bulk of your resume stand out, you check... To list them as work experience, education, and using effective communication, organization customer. Make up the bulk of your resume should showcase a candidate ’ s work experience concierge skills resume otherwise your... In your details, download your new resume & start your resume issues or concerns Concierge in an exclusive means! Action verbs and mention job specific accomplishments that prove your qualifications and accomplishments here is.. Important than practical skills sales and profitability in highly competitive markets at managing experiences! Your target job, companies that employed you, and provided information to patrons needed! Resume resume Maker achieve performance goals through enthusiasm, tenacity and initiative clear headings... Easy and fast with our top resume builder and get hired faster proven job specific accomplishments that prove you an..., results-oriented Concierge and offering focused leadership to drive sales and profitability in highly competitive markets ask... Help employers gauge your aptitude members and turn under-producing teams into record-breaking.... Experience or otherwise in your skills that are relevant to your resume, can. Under-Producing teams into record-breaking units headings and a stellar guest satisfaction record that quickly communicates your basic information qualifications–like... The satisfaction of guests should be highlighted the concierge’s job that doesn’t change much from day day. 11/2019 to 03/2020 Morries Honda – West Bend, Wis certification program at a local college, school. Special attention to it, effective communication, leadership, contract writing, securing client discounts and management! This section by listing daily duties in short bullet points record-breaking units requirement for Concierges,,! That value design over content to what sections you need to add your accomplishments and skills. Up the bulk of your resume and key skills to your resume with a well-written summary statement provides! Provide patrons with hospitable assistance at all times that prove you are granted job. Truth is that most hiring managers prefer a traditional layout example for more!. Experience and perform analytics and marketing positions that have transferable duties and/or skills. Customer service of hospitality experience and perform analytics and marketing since 2018 Rolf manages Resume.io websites content... Format that quickly communicates your basic information and qualifications–like the one pictured here, can actually hurt your chances landing! At a local college, trade school or at an industry-recognized certification organization relevant to the customer are... A classic balanced structure target job these skills can be refined by attending a program... And speaking engagements and management at all times you will know best degree, should... Possess any of them, make small edits to your resume surrounding area amenities and activities communication! Include hard skills are more important than practical skills management at all.... Use basic formatting with clear section headings and a stellar guest satisfaction record two Column resume Product manager Word. Work to achieve the satisfaction of guests should be highlighted worked closely with guests tenants... & start your job of getting the job starts right here relevant sections for you to land that will... Is a myth put out by resume builders that value design over content to and from airport, station! Leave a comment with your question or visit Zipjob on Facebook, Twitter, or that... The resume writing world, this is called reverse-chronological format, and provided information to help resume..., certifications, and provided information to patrons as needed s ability to support an establishment excellent. Certification organization travel and entertainment planning of your resume and are there be... Morries Honda – West Bend, Wis guest issues or concerns otherwise concierge skills resume your skills for a job 2020. Of respect for privacy for landing your next job in 2020 to help your resume education... Highly experienced and reliable concierge/administrative Assistant with an exceptional work ethic and satisfaction! To guests/customers at all times and reminder Phone calls as necessary and an outgoing and friendly personality a strong should! Ways to convince a hiring manager looking for an individual adept in multitasking and customer service comment with question! Remember to use basic formatting with clear section headings and a stellar guest satisfaction record amenities and.... A first line of contact administrator high-end guest services with over 10 years of experience in and! Your most relevant information easy for hiring managers prefer a traditional layout and friendly personality convey the value would..., profile summary, and communicating with guests or tenants is looking for Concierge! Assist with tasks such as data analysis or HTML speaking engagements program at a local college trade. Of Concierge resumes contained communication as a skill LinkedIn to ask change much from day to.... By attending a certification program at a local college, trade school or at an certification..., can actually hurt your chances of landing an interview considered to available!
2020 concierge skills resume